The Staatliche Museen zu Berlin's Twitter Policy
This policy sets out how the Staatliche Museen zu Berlin manage their Twitter account, @smbmuseum. You can follow the Staatliche Museen zu Berlin on Twitter at www.twitter.com/smbmuseum.
The @smbmuseum Twitter account is managed by the department of Press, Communication and Sponsoring, on behalf of the Staatliche Museen zu Berlin - Preußischer Kulturbesitz. If you follow this account, you can expect between 2-10 tweets a day covering some of all of the following:
- Information about our museums and collections
- Alerts about new content on our website or other social media channels (news, photos, videos etc.)
- Alerts about events and exhibition openings
- Occasional live coverage of events
- Relevant information from the museum and cultural sector.
The Staatliche Museen zu Berlin don't automatically follow everyone back who follows them on Twitter. However, if you do get followed this does not imply endorsement of any kind.
The Staatliche Museen zu Berlin update and check their Twitter account mainly Mondays to Fridays between 10am and 2pm. Tweets send out in the afternoons or on weekends are usually scheduled in advance. Twitter may occasionally be unavailable and we accept no responsibility for lack of service due to Twitter downtime.
@Replies and Direct Messages
The Staatliche Museen zu Berlin welcome feedback and ideas from their followers, and endeavour to join the conversation where possible. However, they are not able to reply individually to all messages received via Twitter. All @replies and direct messages get red and emerging themes or helpful suggestions are passed to the relevant people in the organisation.
Alternative ways of contacting us with feedback or queries are detailed under Contact us.